CALL BACK SOLUTIONS

For decades, telecom has been one of the most heavily regulated sectors worldwide. By passing its Telecom Deregulations Act of 1996, the United States made a major move toward liberalization of its telecom sector and many other countries followed suit. Deregulation and increased competition stimulated the development of many alternative telecom technologies such as Voice-over-IP. Telecom deregulation and Voice-over-IP technology have opened up many new revenue generating opportunities in the telecom sector.

In a typical call the caller dials the called party directly, in a callback scenario, a callback server dials the caller, obtains a destination number via an IVR script, dials that number and connects the call. Because of the reversed call path and utilization of VoIP technology, callback providers can save money and correspondingly can pass some of those savings in the form of lower prices to end-users.

How Call back works

  • The user dials our local access number and hangs up, or sends an SMS message, or use the web to place a Callback call.
  • After hearing ring tone of the dialed number, the user hangs up the call.
  • Within few seconds our system will call you back. Answer the call and then dial the destination number you wish to connect to. The most important is that you are not charged for the call as it was not connected; on your side you got only busy tone. Thanks to that you can use the callback service while being abroad without having to worry about tremendous phone bills for international connections.